Terms and Conditions
Last updated: May 20, 2025
Please read these terms and conditions carefully before using Our Service.
1. Acceptance of Terms
By accessing or using Paperwala.co.in (Kira Pioneers Pvt. Ltd.), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
2. Description of Service
Paperwala is a platform that allows users to subscribe to newspapers for daily home delivery via local hawkers. We act as an intermediary between newspaper providers and customers.
3. User Responsibilities
You agree to:
- Provide accurate information during registration and ordering
- Maintain the confidentiality of your account details
- Ensure that delivery addresses are accessible and safe for delivery
- Notify us of any issues or changes promptly
4. Subscription & Payments
- All subscriptions must be paid in advance unless stated otherwise
- Subscription fees are non-transferable
- We reserve the right to revise pricing at any time with prior notice
5. Delivery Policy
- Newspapers will be delivered daily by your local hawker
- Delays may occur due to weather, strikes, or unforeseen issues
- Missed deliveries must be reported within 2 hours
6. Cancellations and Refunds
- Subscriptions can be canceled via your account or by contacting us
- Refunds are processed according to our Refund Policy
- No refunds for partial months unless due to service error
7. Privacy
Your personal information is handled according to our Privacy Policy. We do not sell or share your information with third parties without consent.
8. Intellectual Property
All content on Paperwala.com (including logos, text, design) is owned by Paperwala or its licensors. Unauthorized use is prohibited.
9. Limitation of Liability
Paperwala is not responsible for any indirect or consequential damages related to missed deliveries, service interruptions, or third-party errors.
10. Changes to Terms
We may update these Terms and Conditions at any time. Continued use of the service after changes implies acceptance.
11. Contact
